SiteDraw outer ring turns red over things like;
- Socket Connection Not Ready
- Socket ID is not valid
- Unknown Socket Error
Which if I understand these things will generate a retry because these are TCP port devices.
How can I get these to be less scary to the end user.
I tried explaining the function of the outer ring and why it turns red, but to no avail.
According to the requested alarms communication failure is not to be alarmed until the Last Good Poll reaches 30 minutes but the red just plain freaks them out.
Century Control Systems, Inc. www.centurycontrolsystems-inc.com