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Email Notifications on High Priority Alarms

We've been having a bit of a weird issue. Alarm Notifications are set to send email notifications on priority 1 alarms but every now and then an Alarm notification is sent for a priority 2 alarm and only a few specific priority 2 alarms it seems.

Is there a property that I'm missing that allows this under certain circumstances?

Thanks!

We've been having a bit of a weird issue. Alarm Notifications are set to send email notifications on priority 1 alarms but every now and then an Alarm notification is sent for a priority 2 alarm and only a few specific priority 2 alarms it seems. Is there a property that I'm missing that allows this under certain circumstances? Thanks!

Alarm notifications are trigger by critical alarms if that is what you have set. But it just triggers the notification. If there are also priority 2 alarms at that time, it will also notify those. There is an advanced property called MaxCallAlarmPriorityReported. You can check it in the help docs, but basically it sets the priority of which alarms will actually be notified. By default it is set to two.

If you copy it into your app and set it to one, VTScada will only trigger and notify critical (Priority 1) alarms.

Alarm notifications are trigger by critical alarms if that is what you have set. But it just triggers the notification. If there are also priority 2 alarms at that time, it will also notify those. There is an advanced property called MaxCallAlarmPriorityReported. You can check it in the help docs, but basically it sets the priority of which alarms will actually be notified. By default it is set to two. If you copy it into your app and set it to one, VTScada will only trigger and notify critical (Priority 1) alarms.

Doug Spurrell

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