We suddenly lost the ability to acknowledge alarms on our system and we are not sure why. We have stopped/started the software and that has not helped. We have also notice a slight delay in receiving some of our alarms. Any suggestions?
This is one of those distinctions that is easy for us to take for granted because we work with VTScada every day. It came up a few times at the ACE 2017 conference in Philadelphia.
VTScada Thick Client Licenses are each installed on individual Windows computers. Every VTScada application needs at least one installed Thick Client license. A separate license is required for each PC that has VTS
This question recently came to the Contact Us form on our website and we realized that we were not doing enough to explain this unique and important feature.
So Dave Spencer created this video to explain VTScada ChangeSet files. ChangeSets are the preferred distribution and update method when the development computer and customer computer are not on the same network.
This is a recent question to our support team: I received a pop-up warning when trying to start VTScada. When I click OK, it starts the VTScada Application Manager (VAM). This is the warning. "The performance counter registry hive is corrupted. Some WorkstationStatus functions may not work. Click OK for next warning or Cancel to clear all warnings." Is there anything I need to worry about goin
I am working on my first VTScada application. I am trying to set up the internet client and I am not using an SSL certificate. I have already created a realm. I am trying to set up the server now. I cannot get my 'server list' to stay populated. I click 'add' and I have tried adding the IP address of the computer that will be running VTS and that same computer's name. They will add t
Answer - Alarm notes can be found on the Alarm Page in the right-most column, it will contain an icon if the alarm contains a note. Simply click the icon to view the note. You will also see the note on the Operator Notes page. More on notes: www.trihedral.com/operator-notes
Answer - A small portion of application settings require the app to be restarted when they are changed, though most do not. Compiling some types of custom code will require an app restart as well, though this does not apply to pages, graphics and tag types.
Answer - There are several ways to export data from the VTScada Historical Database.
From the Historical Data Viewer (HDV) you can export the visible values using the Export Wizard Button at the top of the HDV. See help: www.trihedral.com/help/Content/OP_HDV/OP_HDVExport.htm?Highlight=Export%20historical.
You can use the standard reports page to easily export data for specific tags and timef