Hello, we are frustrated about our inability to support our client with updates. They have some IT resource problems and at present the proper ports for remote desktop and VTSCAD server to server interconnect are not open. Our short term workaround is to email them changesets.
But they cannot load them!
When my client attempts to install (by executing the changeset file) he sees the error "the application has already been loaded into VTScada... remove that application from the Application MAnager first or use the Clone from Changeset option"
- We have a development license. They have a run time license.
- last week we had their server in our office and were able to upload changes directly over the LAN. I had been led to believe that getting this working would then unlock the changeset install problem
- we are using the create standard changset option
We reviewed the video on changeset files Trihederal posted to youtube. This is a very nice video, thank you. But also not helpful. The scenario in the video is identical to what we are trying to do and in the video everything works perfectly.
Could it be some permission setting problem on the client side? (but if so I expect a much clearer message to indicate what is going on!)