I have an ipad with the newest iOS firmware 10.3.3, all apps are up to date, yet when I log in the VTScada, after filling out username and password, it gives a white blank page.

Have tried different browsers: Safari, Chrome, Firefox but still not have luck.

I also have another ipad and this one is working fine. So network issues are not this case.

Would you please help me out? Thank you

I have an ipad with the newest iOS firmware 10.3.3, all apps are up to date, yet when I log in the VTScada, after filling out username and password, it gives a white blank page. Have tried different browsers: Safari, Chrome, Firefox but still not have luck. I also have another ipad and this one is working fine. So network issues are not this case. Would you please help me out? Thank you
edited Jul 28 at 6:08 pm
 
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Unfortunately, I will have to pass this back to our development team for more testing. I am sure they will have more questions - the versions of VTScada and Windows for a start. It might be better to email support directly - support@trihedral.com.

For anybody following, when we determine the problem, I will ensure we post it back here.

Unfortunately, I will have to pass this back to our development team for more testing. I am sure they will have more questions - the versions of VTScada and Windows for a start. It might be better to email support directly - support@trihedral.com. For anybody following, when we determine the problem, I will ensure we post it back here.

Doug Spurrell

edited Jul 31 at 1:01 pm
 
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Thank you for your advise. I will email them.

Thank you for your advise. I will email them.
 
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For anyone curious, this turned out to be a networking issue on hosted system site. It was neither a VTScada nor an iOS issue.

For anyone curious, this turned out to be a networking issue on hosted system site. It was neither a VTScada nor an iOS issue.

Doug Spurrell

 
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