This question recently came to the Contact Us form on our website and we realized that we were not doing enough to explain this unique and important feature.
So Dave Spencer created this video to explain VTScada ChangeSet files. ChangeSets are the preferred distribution and update method when the development computer and customer computer are not on the same network.
Each new version of VTScada introduces new tools and sometimes changes how older features work. Your VTScada license entitles you to upgrades for a period of time after purchase. (Maintaining a Support Plus contract provides unlimited upgrades.) You can find the end date of your paid upgrade period in the About dialog, accessible from the VTScada Application Manager.
This is a recent question to our support team: I received a pop-up warning when trying to start VTScada. When I click OK, it starts the VTScada Application Manager (VAM). This is the warning. "The performance counter registry hive is corrupted. Some WorkstationStatus functions may not work. Click OK for next warning or Cancel to clear all warnings." Is there anything I need to worry about goin
Sync'ing the clock on a PLC with the VTSCada computer time comes up fairly often. Depending on the requirements of the PLC, there are a number of ways to do this. The easiest way for all of them require using a trigger tag in the VTScada application that will trigger at a known time. For now, call this TriggerTimeSync and set an On schedule for 01:01 am and off 2 seconds later with no off schedul
I am working on my first VTScada application. I am trying to set up the internet client and I am not using an SSL certificate. I have already created a realm. I am trying to set up the server now. I cannot get my 'server list' to stay populated. I click 'add' and I have tried adding the IP address of the computer that will be running VTS and that same computer's name. They will add t
Tank cut-away images are designed to work with the Color Fill widget. Place a cut-away on a tank and then set the color of that cut-away to something that will be unique on the page. Orange is a great choice. Now, place a Color Fill widget on top of the cut-away and set its Changed Color to match the color of the cut-away. The Color Fill will be visible only where it overlaps the matching co
Answer - Alarm notes can be found on the Alarm Page in the right-most column, it will contain an icon if the alarm contains a note. Simply click the icon to view the note. You will also see the note on the Operator Notes page. More on notes: www.trihedral.com/operator-notes
Answer - A small portion of application settings require the app to be restarted when they are changed, though most do not. Compiling some types of custom code will require an app restart as well, though this does not apply to pages, graphics and tag types.
Answer - There are several ways to export data from the VTScada Historical Database.
From the Historical Data Viewer (HDV) you can export the visible values using the Export Wizard Button at the top of the HDV. See help: www.trihedral.com/help/Content/OP_HDV/OP_HDVExport.htm?Highlight=Export%20historical.
You can use the standard reports page to easily export data for specific tags and timef
Answer - Typically, all modifications to drivers are made directly by Trihedral personnel to ensure compatibility with future software releases. In exceptional circumstance, you should contact us directly.
Our SupportPlus team regularly answers this question:
Q: I just updated to a newer version of VTScada and now my modems no longer work!
A: Customers using the modem dialer feature of the Alarm Notification System must ensure that they apply Windows updates on a regular basis. Updates to VTScada will often include modem drivers that have been patched to work with the latest Microsoft updat
Does VTScadaLIGHT support the Anywhere Internet Client?
The mobile client seems to work fine in a browser, but when I log into the AIC throw a web browser all I see is a white page. A logon failed notification gets logged to the System Event DB even though I know I'm using the correct credentials.
Afternoon All; I am trying to poll a Modbus flow meter. The register I am polling is a floating point, and at this time just looking to get a proper HEX response. Below is a couple of request and response. The request is correct as I have tested with a Mdbus master modbus simulator. It is looking to me that there is a inter-character time out issue. But any thoughts, questions or solutions wou