Our SupportPlus team regularly answers this question:
Q: I just updated to a newer version of VTScada and now my modems no longer work!
A: Customers using the modem dialer feature of the Alarm Notification System must ensure that they apply Windows updates on a regular basis. Updates to VTScada will often include modem drivers that have been patched to work with the latest Microsoft updat
Does VTScadaLIGHT support the Anywhere Internet Client?
The mobile client seems to work fine in a browser, but when I log into the AIC throw a web browser all I see is a white page. A logon failed notification gets logged to the System Event DB even though I know I'm using the correct credentials.
Afternoon All; I am trying to poll a Modbus flow meter. The register I am polling is a floating point, and at this time just looking to get a proper HEX response. Below is a couple of request and response. The request is correct as I have tested with a Mdbus master modbus simulator. It is looking to me that there is a inter-character time out issue. But any thoughts, questions or solutions wou
Question from a customer: I wanted to double check on this configuration for the type of application that the software will be placed into.
The City will have a VTScada installation at their WWTP, and the WTP. The sites are about 2 miles apart and will only be connected through the Internet. We were planning to have two separate applications installed at each site, but allow the WTP staff t
Question: I have a set of oil batteries, each of which has a standard set of values representing the pump and tank information. I would like to represent this information in a summary table with one row of data for each battery. We area adding new batteries on an ongoing bases and would like the table to be automatically updated with data from these new batteries.
Question from a customer - i.e. Site1 has 2 booster pumps and site2 only has 1, however my tree has the possibility for handling up to 4. Would disabling the two unused booster pumps tags in these instances count towards the used tag count?
Question posed on our website: Any work on supporting/offering OPC UA? MQTT? I like the internet server & redundancy. What I may want to do is integrate your product to display VTScada HMI screens. How do I populate the screen(s) with real time data? I have in place all the data acquisition & can provide it to your internet server(s) via??? I'm thinking in terms of Opto 22 HMI servers wh
Can one push data to REST APIs provided by cloud based machine learning/big data analytics platforms? Do you provide a REST API so one can push to your system. I am currently using http://infiniteautomation.com/ and combination of MEAN (MangoDB, Express, AngularJS, NodeJS based solution to capture low throughput data from battery operated devices on a mesh network.